Privacy Notice

PRIVACY POLICY

This Privacy Policy outlines ITSIBIO’s practices regarding the collection and use of information about you (“Personal Data”) that we may obtain when you visit our website. This Privacy Policy also represents our privacy statement as may be required by certain applicable local laws. Your confidentiality and privacy is very important to us and we take reasonable steps to ensure that the Personal Data we gather when you use our Site is kept secure and private, and is processed in accordance with applicable laws.

Collection of Personal Data

You may visit and access majority of the information on our website without filling out an online questionnaire. During your visit, we may use ‘cookies’ to store the specific pages you visited, to alert you to new products that we think might be of interest to you or to find out how you liked the website. Cookies are small data files that our servers place on your computer's hard drive via your Internet browser. Cookies can collect and process your IP address and domain name. You have the ability to disable or refuse cookies by setting your browser accordingly.

Some areas of our website will require you to register or complete a questionnaire before you can access them. For example, you will need to complete an online form to purchase an item or request for more information. Information that you provide will include your name, address, phone, fax, e-mail address. You may also need to include your valid ITSI account number and credit card number if you want to purchase items online. No sensitive data, e.g. health-related information, gender and religion. All Personal Data collected when you complete our online questionnaires or registration at our website is subject to this Privacy Policy.

Use and Storage of data Collected

The Personal Data you provide through our website may be used by us to provide you with the information on the products, materials and services you require. We may also use this information to improve, maintain, and protect our website and to make sure that the information we provide is relevant to your needs and preferences. We may also require your personal information to enable you view the local prices for your country of residence, enable us respond to you inquiries, notify you about updates and new products and to conduct market, customer, and general business analysis.

Your Personal Data will be held in confidence and will not be provided to any other organization, unless it is needed to process your request (e.g. if we need to verify you credit card, or ship items to you).  We will encrypt you credit card number when transmitting it through the internet. We will not provide your Personal Data to third parties for their own marketing. We may provide your Personal Data on a reasonable need to know basis to third-parties who have a nondisclosure agreement with ITSI, to help us maintain and operate of our website. We may also provide Personal Data to third-parties, who are bound by nondisclosure agreements that are assisting us with marketing. We may also share your Personal Data with law enforcement or other organizations as required by law, or as we reasonably determine necessary to prevent harm to persons or property. Personal Data may also be disclosed to third parties, who are bound by nondisclosure agreements, in connection with a merger, acquisition or a sale. By registering at our website, you are agreeing to these terms. If you do not give us your consent, you may not be able to register at our site and receive information.

We will retain your Personal data for the term reasonably necessary to process your requests. We may sometimes need to retain archival copies of your Personal Data as required by other applicable laws. If this is necessary, then we will store your data safely (using the same level of security we use for our data). The data will be stored in a readable format only, so that it cannot be further processed.

Once you register at our website, we may contact you by email, direct mail, phone or fax to obtain additional information to help us serve you better. We may also send you periodic mailing. You opt out if you do not wish to receive e-mails and periodic mailings from us.

Security

ITSI constantly maintains physical, technical and organizational safeguards to protect all Personal Data collected. Only authorized personnel can access your data. We use industry standard Internet security and encryption technologies when transferring and receiving Personal Data exchanged with our website.